Ethics-Governance: Article: Regulations and Standards for Online Dispute Resolution: A Primer for Policymakers and Stakeholders (Part 2)

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Regulations and Standards for Online Dispute Resolution: A Primer for Policymakers and Stakeholders (Part 2) Regulations and Standards for Online Dispute Resolution: A Primer for Policymakers and Stakeholders (Part 2), Alan Wiener. This paper is intended as resource for those concerned with the development of guidelines for online dispute resolution, and as a foundation for discussion rather than a position paper. An effort has been made to objectively summarize principal initiatives in the field, in the hope that this will promote constructive dialogue regarding both facets of online dispute resolution guidelines. Although most of the public attention is focused on business-to-consumer e-commerce, the pertinence of online dispute resolution and the online standards dialogue to resolving business-to-business and offline disputes transactions should not be overlooked. Your selected article and the entire Mediate.com Library are yours for free. First we need a small amount of information to best serve you: I am: a member of the public a mediator (including attorney-mediator) an attorney other dispute resolution professional My area code is: or no area code (International) Thanks for the opportunity to serve you. Privacy Why we ask Part 1 Part 3 End Notes INDUSTRY INITIATIVES Numerous industry consortia have recently promulgated policy statements and self-regulatory guidelines for business-to-consumer e-commerce. A principle goal of these initiatives is avert or minimize governmental regulation. Another frequently expressed purpose is to foster the consumer confidence necessary to realize the full potential of electronic commerce. Most of these initiatives are limited to business-to-consumer e-commerce, however business-to-business initiatives have also recently been announced. These self-regulatory guidelines primarily address marketing and transactional issues such as truthful advertising, disclosure of terms, privacy, security and protection of children. Full Article: http://www.mediate.com/articles/awiener3.cfm


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