Ethics Governance
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| Article - Abstract. To view full article click on the article title. | |
On The Importance Of Criteria For Mediator Performance On The Importance Of Criteria For Mediator Performance, Christopher Honeyman. The failure to develop performance-based methods of credentialing mediators may lead to an arbitrary system of qualification, one imposed by the courts or other central authority. Your selected article and the entire Mediate.com Library are yours for free. First we need a small amount of information to best serve you: I am: a member of the public a mediator (including attorney-mediator) an attorney other dispute resolution professional My area code is: or no area code (International) Thanks for the opportunity to serve you. Privacy Why we ask When a small group of us began trying to design better and less expensive competence tests for mediation nearly a decade ago, out greatest concern was that failure to develop performance-based methods of credentialing mediators would lead to an arbitrary system of qualification, one imposed by the courts or other central authority. We formed the Test Design Project, a national and diverse group of academic and practitioner experts in dispute resolution, largely to obviate that possibility. The good news is that such an imposed system hasn't happened. In part, that's because the involvement of high-level court and other officials in that 1990-1995 project, as well as in some other quality-control initiatives within the field, helped to enlighten people within judicial-administrative circles as to the wisdom of imposing court-ordered criteria. But if anything, we may be seeing an outcome even more arbitrary than the one we had feared. Through our own inaction on this issue, qualification systems of other fields are, in effect, increasingly being used as proxies for our own. In an ideal free-market system, a reasonably diligent buyer has enough information to be able to tell the outstanding product or service from the terrible. Yet in the real world, consumers are rarely given so obvious a choice. Full Article: http://www.mediate.com/articles/honeyman.cfm |
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2006 Ethics-Governance.com |
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