Ethics-Governance: Article: Ethics Quality: Quality Management

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Ethics Quality: Quality Management Three leading causes of quality journey stagnation. The role of ethics and culture management in quality management. The Right Stuff: What it takes to champion TQM, as well as any quality or process improvement initiative in an organization. by Dean L. Bottorff. All organizational improvement programs have one thing in common: their success depends on the effectiveness of many collective efforts, rather than any single or individual heroic effort. Contrary to what many may think, this collective effectiveness cannot be dictated, facilitated, delegated, or otherwise achieved through direct managerial action alone. This collective effectiveness can only be inspired, balanced and sustained - indirectly - through the operating environment's ethical-cultural atmosphere, with management as its champion. Full Article: http://www.ethicsquality.com/qualitymanagement.htm


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