Ethics Governance
Ethics & Governance - Resources and Articles |
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| Article - Abstract. To view full article click on the article title. | |
Code of Ethics and Standards of Conduct Code of Ethics and Standards of Conduct, The Ombudsman Association. This code and the standards were developed by the Ombudsman Association to guide the practice of organizational ombuds. Your selected article and the entire Mediate.com Library are yours for free. First we need a small amount of information to best serve you: I am: a member of the public a mediator (including attorney-mediator) an attorney other dispute resolution professional My area code is: or no area code (International) Thanks for the opportunity to serve you. Privacy Why we ask Code Of Ethics The ombudsman, as a designated neutral , has the responsibility of maintaining strict confidentiality concerning matters that are brought to his/her attention unless given permission to do otherwise. The only exceptions, at the sole discretion of the ombudsman, are where there appears to be imminent threat of serious harm. The ombudsman must take all reasonable steps to protect any records and files pertaining to confidential discussions from inspection by all other persons, including management. The ombudsman should not testify in any formal judicial or administrative hearing about concerns brought to his/her attention. When making recommendations, the ombudsman has the responsibility to suggest actions or policies that will be equitable to all parties. Standards Of Practice The mission of the organizational ombudsman is to provide a confidential, neutral and informal process which facilitates fair and equitable resolutions to concerns that arise in the organization. In performing this mission, the ombudsman serves as an information and communication resource, upward feedback channel, advisor, dispute resolution expert and change agent. While serving in this role: 1. We adhere to The Ombudsman Association Code of Ethics . 2. We base our practice on confidentiality . 2.1 An ombudsman should not use the names of individuals or mention their employers without express permission. Full Article: http://www.mediate.com/articles/toastds.cfm |
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2006 Ethics-Governance.com |
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